Tesla Lied about defective parts

Karl Bode for TechDirt Tesla Lied To Customers, Blaming Them For Shoddy Parts The Company Knew Were Defective:

Meanwhile, for a supposed innovation super-genius, most Musk companies have the kind of customer service that makes Comcast seem empathic and competent.

From a specialized team to cancel service appointments for battery service after lying about the range, to installing defective parts to blame the customer for the problem, by way of lying about the self-driving, auto-pilot and any other costly feature promised triggering a recall of the quasi totality of the vehicles.

I don’t think this come as a shock to anyone.

As with much of what Musk does, a large share of what the press initially sold the public as unbridled innovation was really just cutting corners. It’s easy to accomplish more than the next guy when you refuse to invest in customer service, don’t care about labor or environmental laws, don’t care about public safety, don’t care about the customer, and have zero compulsion about lying to regulators or making things up at every conceivable opportunity.